![]() Customers Expect the Ability to Track Their PackagesĬonsumers expect to be able to track their purchased goods even when they’re ordering from small stores and restaurants. Businesses that participate in this program show up in Google’s package tracking SERP feature when a customer enters their unique tracking ID number. Additionally, Google now offers a package tracking feature that allows consumers to enter their tracking ID directly into the Google search bar and get updated tracking info from any courier enrolled in their program. Royal Mail also offers the option to have packages delivered to a neighbor if you’re not home when your parcel arrives.ĭon’t see your shipping company listed here? Most couriers and shipping companies have a quick link to track a package on their website’s homepage. Today, Royal Mail offers apps for both Android and iOS where consumers can track packages and schedule redelivery. Royal Mail has been around for more than half a millennium, but they went through a major shift in 2015 when they became completely privatized. To track a Royal Mail package right now, click this link. For customers in the United States, this can often mean items shipped from China have both a China Post tracking number and a USPS tracking number. The China Post is owned and operated by the Chinese government and partners with the government-run postal couriers of other countries when delivering internationally. To track a China Post package right now, click this link. DHL does have their own mobile app, though it has a significantly lower user rating than its competitors, with two out of five stars in the Apple App Store. DHL offers a host of services and shipping options that cater specifically to eCommerce businesses. Like UPS and FedEx, DHL offers delivery in 220+ countries, which makes them a popular choice for international shipping and delivery. To track a DHL package right now, click this link. Their mobile app is comparable to those of UPS and USPS, offering real-time order updates, and the FedEx website features a Virtual Assistant that can help answer tracking questions. To track a FedEx package right now, click this link.įederal Express (FedEx) is perhaps best known for their time-sensitive delivery services, such as FedEx International Urgent Delivery that promises to get your package on the very next flight out. ![]() ![]() USPS also offers a unique service called Informed Delivery® that sends customers images of letter-sized mail that is in the process of being shipped. Once you create a USPS account, you can easily buy stamps, have your post office hold your mail, and calculate shipping costs in addition to tracking a package. Similar to UPS, the United States Postal Service (USPS) has their own mobile app. To track a USPS package right now, click this link. If you have questions or run into issues, you can start a live chat with their Virtual Assistant right from the app. United Parcel Service, Inc.’s (UPS) user-friendly web search functions and UPS Mobile™ App make tracking packages fast and easy. The majority of respondents in a 2018 survey said UPS offered the best package tracking features out of the most popular U.S. Screenshots above show the user interface in the UPS Mobile™ App for iOS. To track a UPS package right now, click this link. Plus, you can track a package right now via the link below each shipper as long as you have your parcel or package ID tracking number. If the shipper uses self-delivery or in-house shipping, they may have a specific tracking solution they will electronically send to you.īelow, you’ll find specific tracking information for six major shipping companies. “We’re looking forward to our customers being able to seamlessly deploy Bond to provide a great fulfillment experience with the visibility necessary to constantly perfect and adjust the process for our joint customers.To track a package, locate the tracking number sent to you and enter it on the shipping carrier’s website. “Bond is one of the most exciting new players in fulfillment and their performance justifies that excitement,” said Jarrett Streebin, CEO at EasyPost. “By partnering with EasyPost, we’re helping joint customers overcome that hurdle by enabling a fulfillment experience that is fast, transparent, environmentally friendly, and built for today’s brands.” “Most great brands struggle when it comes to providing a great fulfillment experience either because they don’t have the resources and tech to do so themselves, or because the third parties they work with are not built for brands like theirs,” said Asaf Hachmon, CEO and co-founder of Bond. The partnership helps joint customers deploy a streamlined process under the umbrella of one unified brand experience, allowing them to bolster customer loyalty while simultaneously reducing churn.
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